Nice to meet you,
I’m Phill.

Over the course of my career in sales and product marketing in software start-ups I've seen my fair share of messaging dysfunction. To solve this problem, I’ve participated and led workshops made up of diverse, cross-cultural teams covering topics like positioning, messaging, prioritization and strategy.

I bring a collaborative, participatory style to workshops that ensure we get the best from everyone - no matter the communication modality or learning style. I’m looking forward to learning more about your messaging challenge.

Portrait of a man with brown hair wearing a light blue button-up shirt against a gray gradient background.

Some of my experiences leading workshops

My approach brings out the knowledge, expertise, and point of view that already exists in your company. Built on the foundations of customer and market understanding, this process gets you to authentic messaging.

Translation product refresh

Messaging Workshop

Brought together the heads of product, marketing and AI research to agree to the key value propositions for product in a crowded market

Digital Sparks

Localization platform simplification

Messaging Workshop

Worked with head of product marketing, CMO and sales leadership to simplify the value propositions for a multi-solution localization offering

Digital Sparks

Market expansion decision

Prioritization Workshop

Led the CEO, COO and leadership on a prioritization workshop weighing the decision to double-down on our core market or to expand

Digital Sparks

AI Quality product launch

Positioning Workshop

Worked with head of AI technology, CMO, VP product to agree to positioning for a new standalone product offering as part of broader portfolio

Digital Sparks

Contact Center automation reboot

Messaging Workshop

Led the CRO, CEO and CPO through an exercise to revive messages made stale by the entry of new competitors, changing buyer expectations and advancement of the core technology

Digital Sparks

Your products, mastered

Over my career I've mastered complicated, technical products, but my speciality is being able to simplify technology and build a story with the customer at the heart of everything. Below is some of the AI technology I’ve had to become an expert in:

A now outdated AI technology that is built on a brain-like synaptic model to make predictions.

A type of Generative AI that’s built on huge data sets and can infer and predict on a far more sophisticated level to Neural Machine Learning.

AI models that carry out specific, boxed-in tasks and deliverables.

AI that performs natural language tasks in translation, localization, speech-to-text, text-to-speech, voiceover, dubbing, subtitling, etc.

Who I’ve worked with

Contact Centers
News & Media Production
Procurement
Finance
Localization
Product UX Research
Legal
Content Creators